2 Comments
Apr 15Liked by Luca Rossi

The praise-to-criticism one was such an excellent reminder. Sometimes as managers we try to focus too much on negative feedback because we believe it's harder to do (so we should do it!) and is probably the type of feedback people don't receive from their peers. However, positive reinforcement is also a very powerful tool. It helps people focus on their strengths which is a proven way to be improve outcomes :)

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