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Shipping faster didn’t save eBay – with Randy Shoup

Refactoring Podcast • Episode 76

Listen now: YouTube | Apple | Spotify

Today’s episode is brought to you by: TRM Labs

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Randy Shoup has been building software for almost 40 years. He was at eBay twice, the second time as VP of Platform Engineering, led engineering for Google App Engine, Stitch Fix and WeWork, and today he is SVP of Engineering at CircleCI. Gene Kim calls him the most quoted person in the DevOps Handbook.

In this episode, Randy tells one of the most honest DevOps stories you’ll ever hear: how eBay got 10x faster, and why that didn’t move the business at all.


🥇 Interview Summary

If you are a 🔒 paid subscriber 🔒 you will find my own summary of the interview below.

It’s the 5-minute, handcrafted takeaways of what we talked about, with timestamps to the relevant video moments, for those who don’t have time to sit through the 1-hour chat.

Here is the agenda for today:

  1. 🔁 Going back to eBay

  2. 🗺️ Change happens in the small

  3. 🏎️ Faster engineering, same business

  4. 🧬 Culture comes after behavior

  5. 🤖 AI and the widening gap

⠀Let’s dive in 👇


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