How to Reduce Meetings πͺ
Strategies and practical ideas for better async communication, and a detailed case study.
I spend 10-20% of my time doing some consulting to teams who want to work better together.
I do this to stay grounded to reality, and not to turn eventually into one of those ivory tower writers who talk about things they donβt really know anymore.
In these chats, the absolute #1 complaint I hear is: βwe do too many meetingsβ.
These thoughts are popular even outside the β admittedly small β sample I can observe. A few years ago, Pluralsight ran a wide survey where engineers ranked the biggest offenders to their productivity.
Meetings got the silver medal π₯Β right behind waiting for other people to do stuff. But while waiting for people is a necessary evil sometimes, boy do bad meetings feel like a waste of time!
I have already written about this in the past πΒ and that article prompted many conversations with teams and tech leaders.
Fast forward two years, I think we can go deeper β by adding more ideas and making real-world, practical examples of meetings that have been successfully removed, and how.
So this is what we will cover today:
π ββοΈΒ Meetings culture β why meetings are so divisive today.
π₯ Meetings extremes β why extreme examples you find online are just wishful thinking.
βοΈ Status vs Action β the goals of a meeting and those of its attendees. You canβt cut anything until you donβt understand those.
πͺ Unbundling meetings β how to make a meeting smaller or remove it altogether, in practice.
π Case Study β we take a real-world, bi-weekly, 2 hours review + planning, and make it graduallyβ¦ disappear!
Letβs dive in!
π
ββοΈ Meetings culture
Meetings have become an extremely divisive topic in tech. But why is that?
I suspect because most of them are asymmetric by nature β that is, they benefit one subset of the participants, while being a waste of time for others. This is, for example, one of the main battlefields where engineers fight their evergreen war against managers:
Engineers β feel like they create the most value through deep work, so they despise meetings.
Managers β often use meetings as the primary way to exert their influence and move the ball forward.
This feud is reflected, more broadly, in the different types of cultures we see today in tech. At the two ends of the spectrum, in fact, we see calm companies vs hustle companies:
π§ββοΈΒ Calm companies β are remote-friendly, async-first, and are good at minimizing meetings.
πββοΈΒ Hustle companies β are about intensity, everybody in the same room, and speed of results. They believe that calm companies are lazy and that meetings are crucial.
Likewise, many famous examples are also extreme: companies like Doist or GitLab do almost zero meetings, while, at Elonβs Twitter, engineers are seemingly stuck in the office and summoned for design reviews at midnight.
Who is right?
I donβt feel anyone should be strictly in favor or against meetings. We just need to realize that meetings areΒ the most powerful weaponΒ we have in our communication arsenal. So, as a powerful weapon, we should be deliberate about when to use it.
Meetings, in fact, areΒ high bandwidthΒ andΒ high effort:
π°οΈ High Bandwidth
In a meeting, you are able to exchange more information, and faster, than in any other way.
A good chunk of that is non-verbal, like body language and tone of voice. This allows to buildΒ connectionΒ and get emotional feedback in a way that is just not possible otherwise β which also speeds up decision making.
π High Effort
For the same reason, meetings drain everyoneβs energy pretty fast. Both the meeting's fatigue and theΒ expectationΒ of the fatigue itself can derail people's productivity in a way that vastly exceeds the time actually spent in the meeting.
So, what should you do? π
π₯ Meetings extremes
Rather than looking at popular but extreme examples, most teams should rather focus on building a culture that keeps a few, good meetings, and aggressively cuts the rest.
When I work with companies on this, many have tried to do so by themselves, but fell victim to these extremisms:
βWe should remove all useless meetingsβ β well, of course, but this is just wishful thinking. I have seen very few meetings that are actually useless. They may be inefficient, or too long, but never totally useless. The good news, though, is that you can remove/reduce useful meetings, too.
βWe should replace meetings with docsβ β again, this is not wrong, but in most cases you canβt replace a full meeting with a doc. More realistically, you can use docs to make a meeting leaner and remove some parts, while keeping those that legitimately deserve sync discussion.
Extreme expectations can get you stuck, while you can make good progress instead by addressing problems individually, with baby steps.
So, it is often the case that you canβt remove a meeting altogether, but you can make it 20% its current size, and maybe remove 50% of the participants.
How can you do so? Letβs talk about why we have meetings in the first place, and why people join them π